Top 10 Financial Management Strategies for Your Contingency Law Practice

Laura Volpini smiling at viewer.

Laura Volpini will be sharing her Top 10 Financial Management Strategies for Your Contingency Law Practice at the February 7, 2018 CATA Luncheon CLE

Laura Volpini–an attorney and businessperson who spent 16 years in private practice before following her passion into business development and management–will be sharing her top 10 financial management tips for lawyers like us during our February Luncheon CLE.  Sign up now using the form below.

After Laura spent 16 years in private practice, she followed her passion into business development and management.  In 2006, Laura switched her focus to law practice management and began to build and manage a successful, boutique law practice in Cleveland, Ohio. In this role, Laura experienced first-hand the endless issues facing solo practitioners and small firms.  Realizing the demand for cost-effective solutions to practice management problems, Laura started a company to provide the “back office for your law firm,” JurisINK.

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CLE Luncheon Sign Up (2018-02-07)
First name of the attendee
Last name of the attendee
(For confirmation and reminders)
Bring a CHECK for payment with you to the event, or send the check in advance to William Eadie, Eadie Hill Trial Lawyers, 3100 E 45 St., Suite 218, Cleveland Ohio 44127 luncheon.

Schedule Details:

  • Where: Hilton Downtown Cleveland, room Center Street Room
  • When: Wednesday, February 7, 2018 from 12:15-1:35 (12:15-12:20 registration; 12:20-12:30 introductory remarks; 12:30-1:30 presentation; 1:30-1:35 wrap-up)
  • Why: Improve your firm management and financial picture
  • Who: You!


Six Strategies to Work Less and Achieve More — For Lawyers — January 10, 2018

Headshot of Lisa Crilley Mallis smiling at the viewer.

Lisa Crilley Mallis of Impactive Strategies will be sharing productivity hacks for lawyers at CATA’s January 10, 2018 Luncheon CLE.

Sign up below right now to make sure you don’t miss productivity guru Lisa Crilley Mallis presenting on Six Strategies to Work Less and Achieve More — For Lawyers — January 10, 2018, at the Cleveland Hilton Downtown.

You want to achieve more with less effort and without giving up your nights and weekends. You know you aren’t maximizing your efforts each day. In fact, you’d love to eliminate the guilt of not having enough time, rushing to get things done, and spending time with family when you feel you need to be working.

Participants will:

  • Learn a new definition of productivity and understand why it matters.
  • Understand how to increase focus without using “discipline.”
  • Master Lisa’s No. 1 procrastination busting technique.

Sign Up Now

CLE Luncheon Sign Up (2018-01-10)
First name of the attendee
Last name of the attendee
(For confirmation and reminders)
Bring a CHECK for payment with you to the event, or send the check in advance to William Eadie, Eadie Hill Trial Lawyers, 3100 E 45 St., Suite 218, Cleveland Ohio 44127 luncheon.

Schedule Details:

  • Where: Hilton Downtown Cleveland, room Center Street A
  • When: Wednesday, January 10, 2018 from 12:15-1:35 (12:15-12:20 registration; 12:20-12:30 introductory remarks; 12:30-1:30 presentation; 1:30-1:35 wrap-up)
  • Why: Be more productive!
  • Who: You!

Know you’ll want to come to the February luncheon, too?  You can register for that one here.

Engaging the Court of Public Opinion

Ready for an ethics CLE that can improve your bottom line by helping you leverage media in you cases?

I’m pleased to announce our December 13 CATA Luncheon CLE presenter, Wayne Pollock, who will be presenting “Engaging the Court of Public Opinion,” an ethics CLE focused on how you can responsibly engage with public media in your cases.


  • Where: Hilton Downtown Cleveland, room Center Street A
  • When: Wednesday, December 13 from 12:15-1:35 (12:15-12:20 registration; 12:20-12:30 introductory remarks; 12:30-1:30 presentation; 1:30-1:35 wrap-up)
  • Why: Learn to use public media responsibly to increase case value and outcomes (requesting 1.0 ethics CLE credit)
  • Who: You!

Register now using the form at the bottom of the page, or read on for more event details!


With the proliferation of online and social media, in 2017 attorneys represent their clients in a court of law AND the Court of Public Opinion. Engaging the Court of Public Opinion not only helps attorneys to favorably resolve their clients’ cases—it is required if an attorney wants to protect a client’s reputational and business interests in connection with a legal dispute.

When advocating in the Court of Public Opinion, attorneys must comply with Ohio Rule of Professional Conduct 3.6 (Trial Publicity). In this presentation, we will cover Rule 3.6’s restrictions, the U.S. Supreme Court’s take on those restrictions, Ohio case law and ethics opinions regarding the rule, and examples from across the United States where attorneys’ out-of-court statements were challenged as violating Rule 3.6.

About Wayne Pollock

Wayne Pollock founded Copo Strategies after spending over a decade achieving favorable public relations and legal results for his clients. Prior to starting Copo, Wayne was a litigation attorney at Dechert LLP, an Am Law 50 law firm with with more than 900 attorneys worldwide, and more than $900 million in annual revenues.

In his more than six years at the firm, he worked on high-stakes, high-profile matters that were often reported on by local, national, and international media outlets, including representing Takata (maker of recalled airbags), the ten former independent directors of Lehman Brothers, and the Marshall family (against litigation brought by Vickie Lynn Marshall a.k.a. Anna Nicole Smith).

Prior to Dechert and law school at Georgetown, Wayne practiced public relations for four years at a national marketing communications firm where he worked with media outlets on a daily basis.

About Copo Strategies

Copo Strategies is a limited scope, boutique law firm with a niche practice: helping other attorneys and clients make those clients’ cases in the Court of Public Opinion. Working as consultants to other lawyers and their firms, or as limited scope co-counsel to clients, the firm provides legal strategy and services in the form of communications strategy and services. The firm’s advocacy supports the favorable resolution of clients’ legal disputes while also helping to minimize the reputational harm to clients caused by those disputes.

Register for the December 13 CATA Luncheon CLE

CLE Luncheon Sign Up (2017-12-13)
First name of the attendee
Last name of the attendee
(For confirmation and reminders)
Bring a CHECK for payment with you to the event, or send the check in advance to William Eadie, Eadie Hill Trial Lawyers, 3100 E 45 St., Suite 218, Cleveland Ohio 44127 luncheon.

Rescheduling the Jury Improvement Luncheon CLE

This Thursday’s Jury Improvement Lunch by the Civil Jury Project, which was also to be our CATA Luncheon CLE, is being rescheduled with the Cuyahoga Common Pleas Court.  I will post the new date here as soon as they have one set.

Thanks for your patience.  I think the Jury Improvement Project is going to be worth the effort.  You can read more about the Civil Jury project here:

You should show up, instead, to the CATA Social with the Case Law School on Thursday, November 16, from 5:30-7:30 PM at ABC Uptown located at 11434 Uptown Ave, Cleveland (University Circle/Uptown). RSVP to Ellen at!

Driving Better Case Valuation: A Panel Discussion with Defense Insiders

Join us for a CATA Luncheon CLE featuring a panel of defense- and insurance-insiders sharing what drives case valuation for their side. I’ll be hosting the panel discussion, and we’ll welcome your audience questions as we go (or leave in the comment section below after signing up)!


  • Where: Hilton Downtown Cleveland, Hope Ballroom E
  • When: Wednesday, October 11 from 12:15-1:35 (12:15-12:20 registration; 12:20-12:30 introductory remarks; 12:30-1:30 panel discussion; 1:30-1:35 wrap-up)
  • Why: Better case valuation
  • Who: You

Our lineup includes:

  1. Westfield Insurance’s Complex Claims Specialist covering the state of Ohio, Wanda Huberman, who also spent about 8 years working on the plaintiff’s side in the past.
  2. Medical malpractice defense lawyer named Best Lawyer’s 2018 Defense Medical Malpractice Lawyer of the Year, Greg Rossi, partner at Hanna Campbell & Powell.
  3. Collins, Roche, Utley & Garner (CRUG) law firm managing partner focusing on personal injury and trucking defense, Patrick M. Roche

Register now below!

CLE Luncheon Sign Up (2017-10-11)
First name of the attendee
Last name of the attendee
(For confirmation and reminders)
Send check to William Eadie, Eadie Hill Trial Lawyers, 3100 E 45 St., Suite 218, Cleveland Ohio 44127, or bring check payment with you to the luncheon.

Negotiation Tools for Lawyers: Kwame Christian Presents at CATA Luncheon CLE September 13, 2017

Photo of attorney Kwame Christian in a black suit and blue tie, smiling at the camera, view from chest up, on white background.

Kwame Christian will be presenting at the September 13, 2017 CATA Luncheon CLE Series on negotiation tools for plaintiff injury lawyers.

I’m pleased to welcome Kwame Christian to our first CLE Luncheon of this season.  Kwame, a master negotiator, will teach us how to maximize case value by using powerful persuasion techniques.  Drawing on the latest research in negotiation, Kwame has consulted with lawyers and businesses to close large deals, including settlement negotiations and mediations.

The luncheon starts at 12:15 pm on September 13, 2017, at the Cleveland Hilton Downtown, 3rd floor (Room Hope C).

If you’d like a sneak-peek at some of Kwame’s powerful persuasion techniques, check out his podcast Negotiate Anything, in which he interviews successful entrepreneurs, lawyers, and experts on best (and worst) negotiation techniques. With over 110,000 downloads and listeners in 140 countries, it is the top ranked negotiation and dispute resolution podcast in the nation.

Complete this form to RSVP now to register.  You MUST RSVP to attend!

CLE Luncheon Sign Up
First name of the attendee
Last name of the attendee
(For confirmation and reminders)
Send check to William Eadie, Eadie Hill Trial Lawyers, 3100 E 45 St., Suite 218, Cleveland Ohio 44127, or bring check payment with you to the luncheon.

CATA Annual Awards Dinner and Reception

CATA held its Annual Awards Dinner and Reception on June 16, 2017 at the new Hilton in downtown Cleveland. Cathleen Bolek (Bolek, Besser, & Glesius, LLC) was sworn in as President; Christian R. Patno (McCarthy, Lebit, Crystal, & Liffman Co., L.P.A.) was sworn in as Vice-President; William B. Eadie (Eadie Hill / Trial Lawyers) was sworn in as Secretary; and Todd E. Gurney (The Eisen Law Firm Co., L.P.A.) was sworn in as Treasurer. In addition, the members of the Board of Directors for the 2017-2018 term were sworn in.

The keynote speaker was Hassan Aden, retired police chief from Greenville, North Carolina. Chief Aden spoke about his recent experience being detained by customs at JFK airport upon his return from an overseas trip to France, a story that went “viral” amidst the publicity surrounding the federal Travel Ban. Chief Aden also spoke about recent trends in policing, as well as his involvement with the Police Monitoring Committee here in Cleveland.

The event was well-attended by CATA members, past-presidents, and also local Judges. Past-President Kathy St. John received the President’s Award, Past-President Ellen Hobbs Hirshman received the Service Award, and immediate Past-President Rhonda Baker Debevec was recognized for her contributions to the organization during her term as President last year.

CATA looks forward to another exciting year of serving its members, their clients, and the community.  

CATA EndDD Presentation 4/12/2017

On April 12, 2017, Toby Hirshman and I traveled to Hathaway Brown School in Shaker Heights, Ohio to discuss the dangers of Distracted Driving with 200 Freshman and Sophomores.

CATA Member Ellen Hobbs Hirshman Presenting on Distracted Driving

The students were very attentive and vocal in discussing the daily hazards they confront when driving or travelling as a passenger with a distracted driver.

They were especially impacted by the video testimonials from teenagers who have caused the death of others because they made a selfish choice to drive distracted.

The students agreed to take home the Family Safe Driving Agreement to discuss the issue further with their parents and siblings.  Together we can change the face of driving in this country.

Check out all the photos from the event on our Facebook page:

The Power of Focus Groups and the 2017 CATA Litigation Institute


A well-executed focus group can be one of the most important tools in a trial lawyer’s toolkit.  When used properly, focus groups provide invaluable insights to trial lawyers.  A focus group creates an environment where participants are free to give candid, meaningful thoughts about issues central to a case.

Focus groups are useful because they help us identify and highlight the best issues in our cases for use at trial, identify the weakest points in our case at the earliest opportunity, identify the good and bad characteristics of clients and witnesses, and test evidence and develop themes long before we set foot in front of a jury.

The purpose of a focus group is to help us present our cases in a more persuasive and effective way. But used improperly, focus groups can be detrimental. Focus groups can discourage us from pursuing a good case or provide us with a false sense of confidence about a bad case.

For these reasons, it is important that a focus group is conducted by the right person with these potential pitfalls in mind. The results of the focus group are only as good as the consultant.

That’s why it was such a pleasure to have Ken Levinson of Levinson & Stefani present a live focus group at the 2017 Cleveland Academy of Trial Attorneys Litigation Institute.

Chicago trial attorney Ken Levinson presents on the importance of focus groups.

Chicago trial attorney Ken Levinson presents on the importance of focus groups.

Recognized by Super Lawyers as one of the top 100 lawyers in Illinois, Ken is a graduate of Gerry Spence’s Trial Lawyers College and a member of the Trial Lawyers College Alumni Board, as well as the American Association for Justice.  He is the author of the latest edition of Litigating Major Automobile Injury and Death Cases, published by AAJ Press/Thomson Reuters.

Ken is often invited to speak by AAJ and multiple state bar and trial lawyer associations. In addition to representing clients, Ken is frequently retained to create focus groups and assist lawyers throughout the country in the presentation of their case.

At the 2017 CATA Litigation Institute, Ken spoke on the importance of focus groups. Following his presentation, Ken conducted a focus group in front of a live audience of CATA members.

The focus group evaluated a nursing home wrongful death case . The case involves the death of an elderly woman who developed Stage IV pressure sores and a severe infection leading to her death after a few-week stay in a rehabilitation facility.

Ken Levinson conducts a focus group before a live audience at the CATA Litigation Institute.

Ken Levinson conducts a focus group before a live audience at the CATA Litigation Institute.

As any focus group, the participants were intended to be representative of members of our community and were diverse in age, race, occupation, and political affiliation. Also, an effort was made to select jurors who were assumed to be difficult for the case.

The participants had no connection to the case, the lawyers involved, or the legal community. They were paid a relatively nominal fee for their participation. The participants signed a confidentiality agreement requiring that they keep any facts of the case or focus group confidential. The focus group participants were recruited by nursing home abuse lawyers Michael A. Hill and William Eadie of Eadie Hill Trial Lawyers.

The demographic information for the focus group participants and Ken Levinson’s PowerPoint presentation are available at

A focus group is not a trial. It is simply a day where people who are not lawyers tell us what they think about the case.  Those in attendance saw firsthand the impact a focus group can have in clarifying issues and terms in a case, including issues as minor as the group’s divergent reactions to the choice of phrases “nursing home” versus “short-term rehab.”

As Levinson points out, “we always learn new things about our cases from focus groups.” According to Levinson, “preparing for a focus group properly forces you to know your case in plenty of time before trial. Our philosophy is to test, test and then test some more!” As a trial lawyer who presents each of his cases before multiple focus groups prior to trial, Ken Levinson’s words could not be more accurate.

Why Conduct a Focus Group?

There is no question that the more times we prepare our case for presentation before an audience of strangers, the better the presentation becomes at trial. Some of the key areas of importance for focus groups—many of which were discussed by Levinson—are below.

Probe Facts, Themes, and Opinions

Focus groups allow us to explore jurors’ attitudes on a deeper level. In many ways, focus groups are similar to voir dire where we have an opportunity to probe the opinions of regular people like those who will ultimately be deciding the fate of our case. It allows us to make a human connection and get past the initial knee jerk reactions of jurors and explore their true, underlying thoughts, beliefs, and opinions.  Much of the voir dire in a particular case can be guided by the results we receive during our focus groups. Likewise, much of our actual voir dire in a given case can be practiced through conducting multiple focus groups.

It is important to remember that “testing trial themes and arguments at a focus group is always beneficial,” according to Levinson. This is because focus group participants will develop their own themes that resonate with them. Those organic themes are often more effective than themes created by a lawyer to fit that lawyer’s vision of the case. The themes expressed by the focus group then provide a framework within which to develop and present your case.

As Levinson notes, “some of the best discussions from focus group participants deal with facts that the lawyers did not previously find important.” This has certainly been true in our experience.

Focus groups provide a unique opportunity to test which facts are actually at issue. Our views of a case are often clouded by the fact that we are lawyers and roundtable cases primarily with other lawyers. As a result, we tend to view the importance of facts through the lens of their legal relevance and significance.

Jurors, however, have no reason to think this way. Something is relevant because it is important for any number of reasons, regardless of its legal significance. For example, our firm exclusively handles nursing home and medical malpractice cases. During focus groups, patient and family-member responsibility (“blame”) is a recurring issue.

The defense rarely comes out and directly blames a patient or family member. And while strictly speaking comparative negligence is almost never a viable affirmative defense in our cases, we’ve learned that it is something that jurors will consider regardless of whether there is a line item for it in an interrogatory or whether the defense ever directly points the finger at anyone. It is an issue that needs to be confronted.

To tackle this issue, we always have the mock jurors answer the question, “this would not have happened to me or my family member because . . .” This is also a line of questioning that we address directly during voir dire. During voir dire, this line of questioning can directly reveal where a juror falls on the spectrum of “personal responsibility” (i.e., tort reform) and “social responsibility.”

Define Legal Concepts

In law school we are taught to “think like lawyers.” Unfortunately, the people who will decide the outcome of your case have received no such training. This is problematic since jury instructions are filled with technical, legal jargon. No matter how many times we recite a jury instruction to a group of jurors, can we really be sure that they understand it without getting feedback from them?

Focus groups are a perfect opportunity to learn how jurors understand terms like “standard of care,” “proximate cause,” “conscious disregard,” “deliberate indifference,” or whatever legal phrase may be important in your particular case.

Even more important, focus groups can inform us which facts in our cases fit within their common understanding of those terms and phrases. Our nursing home cases almost always include a request for punitive damages. Gaining an understanding of how jurors understand these terms and phrases can be critical in presenting them in your case.

Define these phrases early and weave them through your presentation with confidence that they will be readily accepted by the jury.

Evaluate Trial Exhibits

Focus groups are a chance to test the effectiveness of trial exhibits, including any demonstrative exhibits. A focus group’s response to a piece of evidence can be eye opening to say the least.

In our practice, on more than one occasion we have thought that a certain piece of evidence would carry the day. In a recent nursing home wrongful death case, for example, the Medical Examiner had signed a death certificate after evaluating the body. The official cause of death was what we claimed. The location listed on the death certificate where the initial injury occurred was what we claimed. Moreover, the Medical Examiner was not being paid and certainly had no stake in the outcome of the case.

To say the focus groups’ response was counterintuitive is an understatement. Rather than enforce the Medical Examiner’s conclusion, the death certificate caused more problems than solutions. One focus group member went so far as to say that the death certificate was “sloppy,” “unreliable,” and the death certificate could not be accurate because the Medical Examiner did not perform an autopsy.

In that situation, it was obvious that the death certificate would not suffice; the Medical Examiner needed to testify; and there was a lot of cleaning up that needed to be done on direct. He did testify, and he carried the day, but the majority of the examination was guided by the concerns of the focus group. These issues and potential weaknesses would not have been known or addressed had it not been for a focus group.

Focus groups are also very useful for designing and presenting demonstrative exhibits. Trial lawyers commonly spend countless hours preparing opening statements, closing arguments, and impeccable direct and cross-examinations.  When it comes to demonstrative exhibits, however, even very good trial lawyers frequently outsource their production and design to non-attorneys and then present those demonstratives repeatedly to jurors without ever testing their value with the anticipated audience. The last thing you want to do is overuse an exhibit that jurors don’t understand or, even worse, hurts your case.

On many occasions we simply ask the participants what type of chart, graphic, or illustration would help them better understand the case. In one complicated medical malpractice wrongful death case the defendant doctors testified in deposition about facts that went far beyond—and in some ways contradicted—their medical records. Rather than fancy illustrations or three-dimensional demonstratives, the focus group settled on a simple chart detailing what they believed was the theme of the case. One column detailing the signs, symptoms, and diagnoses listed in the medical records were labeled “before lawsuit” juxtaposed with all of the new information testified to in deposition in a second column labeled “after lawsuit.” This was a simple and effective way to expose the defense for what it was, a litigation tactic.

Evaluate Damages

An often overlooked value of focus groups is exploring damages. While in our experience using a focus group to reach a specific monetary number is rarely of any real use, focus groups are great at assessing which elements of damages are most important.

For example, in a wrongful death case, focus groups can be highly effective at clarifying what aspects of the relationship are most important and what stories, photographs, and videos are most powerful. These determinations guide the presentation of witnesses and evidence at trial.

When a plaintiff has multiple injuries or multiple complications from an injury—as they commonly do—focus groups can quickly hone in on which of these injuries is most important. You can present damages at trial—highlighting some injuries over others—based on the focus groups’ feedback.

For those of us with clients who need lifecare plans, there is always a balance between overreaching on extravagant items that might not be essential for survival and abandoning too many items an effort to be conservative. We have found great value in having focus groups provide their gut reactions to those items that might be on the fence.

While focus groups are not ideal for getting an absolute number in a case for trial purposes, they can provide leverage in settlement negotiations. Of course, we would never provide specific numbers from a focus group, but there is value in being able to say that more than one focus group was held and each mock juror believed that the case had a value above x amount. This is especially true when your opponents have not taken the time and effort to conduct a focus group of their own.

Multiple Focus Groups

There is a risk in overvaluing the results of any single focus group. Like any jury, it is difficult to predict what any given focus group will do on any particular day. Therefore, we find it better to test important issues and facts with multiple focus to confirm the reliability of the results.

Michael A. Hill is a nursing home abuse and medical malpractice trial lawyer at the Eadie Hill Trial Lawyers firm in Cleveland, Ohio. Michael handles cases throughout Ohio and much of the country. His trial practice focuses on nursing home abuse and neglect and medical malpractice related to stroke and heart attack. Michael can be reached at and you can learn more about his practice at and




CATA Partners with SC4K and Merrick House in Tremont to Provide Winter Clothing for Kids

On Friday, October 14, 2016, CATA members travelled to Merrick House in Tremont where they assisted 40 preschool children try on new winter coats, boots, hats and gloves for the upcoming winter season. We even enjoyed reading some stories with the children. In addition, 160 school aged children also selected new winter clothing in the after-school program at Merrick House. CATA once again partnered with Shoes and Clothes for Kids SC4K to make this giveaway a huge success. Thank you for making our day! Our hearts are full!


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